FAQ's
IMPORTANT
Orders placed within Pakistan are produced and delivered from our local facility, ensuring a quick and reliable service.
Orders from the UK and rest of the World are processed, printed, and distributed from our printing facility in the UK. This strategic distribution allows us to maintain high-quality standards and timely deliveries for our customers across the UK and around the world. Rest assured, regardless of your location, our commitment to delivering exceptional art prints remains unwavering.
SHIPPING COST
Pakistan: FREE DELIVERY
UK: € 4.99
International: € 9.99
WHEN WILL I RECEIVE MY ORDER?
The delivery time for your order depends on the production and your location. We strive to process and dispatch orders promptly.
Pakistan: Approx. 5 - 7 Working Days
UK: Approx. 5 - 7 Working Days
International: Approx. 2-3 Weeks
CAN YOU CUSTOMIZE THE SIZE ?
Currently, we offer a selection of standard sizes for our art prints. However, if you have specific size requirements, please contact us at sdahatji@gmail.com for support, and we will do our best to accommodate your request.
WHAT'S A DIGITAL PRODUCT?
A digital product refers to a digital file that You can purchase and download instantly.
1. Digital products provide immediate access. Customers can download, view, or use the product as soon as the purchase is complete, eliminating the need for shipping or delivery times.
2. Digital products contribute to a reduced environmental impact by eliminating the need for physical production, packaging materials, and transportation. This aligns with sustainability goals and reduces the carbon footprint associated with traditional manufacturing.
3. You buy the product once and have continuous, unrestricted access to it indefinitely.
The PDF File provided, is ready for print.
DIGITAL ITEM POLICY
Please review the following policies regarding the acquisition, use, and licensing of digital items from our platform:
1. Nature of Digital Items:
All digital items available are electronic files, such as art prints, graphics, and other downloadable content.
2. Payment and Access:
Upon completing a purchase, customers will receive a link instantly generated on the website, as well as a confirmation email with a secure link to download the digital item. Access to the item is granted only upon successful payment.
3. Licensing and Usage:
Customers are granted a non-exclusive, non-transferable license to use the digital item for personal, non-commercial purposes. Redistribution, resale, or any form of commercial use is strictly prohibited without explicit written consent from Sdahat and will result in a legal response.
4. Permitted Actions:
Customers are permitted to download, print, or display the digital item for personal use.
5. Modification and Reproduction:
Any modification, adaptation, or alteration of the digital item is prohibited without prior written consent from Sdahat. Customers may not reproduce or create derivative works from the digital item.
6. Refund Policy:
Due to the nature of digital items, all sales are final, and refunds are generally not provided. If there are technical issues with the download or the item is defective, please contact us at sdahatji@gmail.com for assistance.
7. Copyright and Intellectual Property:
All digital items are protected by copyright and intellectual property laws. Ownership and copyright of the digital item remain with Sdahat.
8. Security and Privacy:
We take the security and privacy of our customers seriously. Personal information is handled in accordance with our Privacy Policy, and digital downloads are provided through secure channels to protect customer data.
9. Updates and Revisions:
Sdahat reserves the right to update or revise this Digital Item Policy at any time. Customers are encouraged to review the policy periodically for any changes.
By making a purchase at Sdahat's Print Shop, customers acknowledge and agree to abide by the terms and conditions outlined in this Digital Item Policy.
If you have any questions or concerns, please contact our customer support team at sdahatji@gmail.com.